2 minBad Pee R: How not to tweetTwitter. It's a place for the whimsical, the mundane, the vitriol, and the brands. Like Amazon. Usually, you don't expect to see a tweet...
2 minAll apologies - how to write an apology. And mean it. Sorry. Elton John once said it seemed to be the hardest word, and he was on to something, at least based on the way that organizations...